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Cyberdyne

2010 JD power quality list

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The 2010 JD Power Initial Quality Study (IQS) results are in, and the news isn’t great for Toyota. The IQS is based on responses from more than 82,000 purchasers and lessees of new 2010 model-year vehicles surveyed after 90 days of ownership in the United States.

 

Each owner/lessee takes a 228-question survey that has been designed to provide manufacturers in identifying problems and improving customer satisfaction.

 

It seems that customers aren’t entirely happy with their Toyotas, with the manufacturer dropping a mammoth 15 spots in the rankings from sixth to 21st, with an average of 117 problems per 100 vehicles surveyed.

 

The industry average for 2010 was 109 problems per vehicle, with just 10 manufacturers bettering the average.

 

The top performer was Porsche, with 83 problems per 100 cars, with Mercedes-Benz ranking in third position with 87.

 

Toyota’s luxury brand Lexus, which for years dominated the top of the JD Power results table and has built its reputation on quality, had to settle for a still impressive fourth.

 

Ford moved into the top five for the first time since the inception of the study 24 years ago. Other luxury brands such as BMW and Audi didn’t fare quite so well, with 113 and 111 problems per 100 cars respectively.

 

The bottom-trawlers included some big names. Land Rover was the worst performer, with a wow-worthy 170 problems per 100 vehicles.

 

Volkswagen’s apparent reliability concerns were also reflected, with the German maker scoring 135.

 

Mitsubishi (146), Mini (133), and Jaguar (130) also scored poorly. Land Rover is again at the bottom of the list, with 170 problems per vehicle.

 

The rankings are as follows:

 

Porsche - 83

 

Acura - 86

 

Mercedes-Benz - 87

 

Lexus - 88

 

Ford - 93

 

Honda - 95

 

Hyundai - 102

 

Lincoln - 106

 

Infiniti - 107

 

Volvo - 109

 

Industry Average - 109

 

Ram - 110

 

Audi - 111

 

Cadillac - 111

 

Chevrolet - 111

 

Nissan - 111

 

BMW - 113

 

Mercury - 113

 

Buick - 114

 

Mazda - 114

 

Scion - 114

 

Toyota - 117

 

Subaru - 121

 

Chrysler - 122

 

Suzuki - 122

 

GMC - 126

 

Kia - 126

 

Jeep - 129

 

Dodge - 130

 

Jaguar - 130

 

Mini - 133

 

Volkswagen - 135

 

Mitsubishi - 146

 

Land Rover - 170

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It should be noted that audi is rated above both Jeep and mazda, both of which I'v never had problems with.

 

These surveys are usually garage and aimmed more at jackasses who take the car in for anything to check it out, or first gen cars, instead of real problems like you know, the accelerator getting stuck

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Something doesn't make sense about the list Cyberdyne posted. Why are the most gizmo-laden, complex cars a la Mercedes considered more reliable than simple Jap small cars like Subaru?

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becauses chinks make cheap garbage, then try to copy the gizmo's without understanding how they work.

 

It still amazes me that people are raving about the new iphone, yet all it does is 85% of what the palm pre did since it came out over a year ago

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These surveys are usually garage and aimmed more at jackasses who take the car in for anything to check it out

 

Like dealer oilchanges?

 

I'm surpriced Vastewagen is climbing to new heights. Obviously Audi shares the internals. Go figure.

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Those surveys, along with the consumer reports best buys are nothing but scams and garbage, based on TRENDS instead of actual numbers.

 

One also has to think of the number sold and amount of problems.

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Well for example, why would ACURA be above HONDA when Acura is just a more techno-laden version of the same thing. Ditto for Audi/Vastevagen.

 

As for the iPhone, Steve Jobs is a master of marketing. I think its biggest advantage is a brand name, aesthetic styling and mass public awareness.

 

“Only constant repetition will finally succeed in imprinting an idea on the memory of the crowd” – Adolf Hitler

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Thats the flaw wih apple, hybrids, global warming and democrats in general. People buy into the crap because there weak minded fools who want to see something flashy but don't care, or even understand what actually works.

 

How can lexus be 4 and toyota almost at the bottom?

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I agree such serveys may prove coincidental, but I always check the position of Vastewagen, Jeep and Land Rover. As long as two of them is amongst the three worst, I find it reasonably trustworthy.

 

Mazda and Toyota builds crap compared to 10 years ago, and are found in the region of average. Makes sense to me. In fact Honda is the stayer of the japanese manufacturers.

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So it makes the whole thing useless, They should doan impartial none obama comissioned list, and do it based on number of failure PER THOUSAND in relantion to number of itmes that can fail. Is it fair to put a rotary engine with 3 moving parts up against something with thousands?

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I liked the 6, but didn't need that at that time. My biggest problem with i is when it came out in 04 a fully loaded V6 went for 17k, prices starting at 13. In 2009 or 10 whatever the last last gen year was prices started at 18 and went to 31, for NOTHING MORE. Onl 9.4x inflation

 

I'm mixed on the newest one, It seems like a good car, but the front is a bit weird

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By the way... I like my new 6 :shifty:

 

Mazda and Toyota builds crap compared to 10 years ago

 

I thought the Good Xedie was happy with his 6.

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I rented a hyundai elantra and it was surprisingly good. I couldnt find anything to complain, given the segment of course. I ride quality is very good yet handling/brakes were not compromised. Audio is far better than an average japanese sedan. Everything was firm no panel squeaks, unlike mazda3, 6.

 

Should try sonata.

 

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new sonatas look good... really want a cr-v or rav4 but got my american car right now

 

Impressive numbers: 200hp, 22/35 mpg. Looks like direct injection works for hyundai..

 

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